CLABC

Crisis Line Association of British Columbia

What We Do

 

Members of the Crisis Line Association of B.C. (CLABC) have been providing skilled assessment, emotional support, information and referral, and crisis and suicide intervention to people at the community level for over 30 years. 

 

As a community of 14 crisis lines across the province, CLABC members respond to over 175,000 calls annually addressing a wide array of concerns including homelessness, mental health and addictions, abuse, poverty and suicide. 

 

Crisis line workers are trained in critical skills including active listening, collaborative problem-solving, crisis and suicide assessment and intervention protocols.  Committed to the community development model, CLABC members recruit and train hundreds of volunteers each year.

 

Speaking with a trained crisis line worker makes a difference in people’s lives.  A recent evaluation of certified and networked crisis lines showed that suicide intent, hopelessness and psychological pain decreased during and after the client’s call to a crisis line (Dr. Mishura, University of Montreal). 

 

In addition to providing local crisis line service, CLABC is leading the way in important national initiatives that improve services.  B.C. was the first province in Canada to provide the 1-800-SUICIDE service based on the better practices and success of the U.S. model.  In addition, CLABC is provides a provincial access number to mental health information and support with 310-6789.  

 

 

 

 

 

Copyright 2009-2010 Crisis Line Association of B.C.  All rights reserved. Last Updated September 2010 AC